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Walk-ins & Appointments

Walk-In Visits

Walk-In hours: Monday, 1:00 PM – 4:00 PM, and Friday, 8:30 AM – 11:30 AM; Wednesday, 1:00 PM – 4:00 PM (only during the first two weeks of each term)

Walk-In service for current students is designed to last 10-15 minutes on a first-come/first-served basis to answer simple questions, make referrals to campus resources or other University offices, and review and sign forms such as Transfer Credit Evaluation, Last Semester Certification for Athletes, and University Withdrawal or Leave of Absence. Please note: a Medical Leave of Absence is processed through the Office of the Dean of Students.

The schedule for Walk-In service will be updated each semester and any changes to the schedule will be noted on the CHS USS calendar posted on this page. Scheduling is subject to change based on staff availability and other college or university events. You’ll be asked to sign-in next to a 15-minute appointment slot and provide the reason for your visit. So, plan to arrive at least 15-30 minutes before the close of walk-in hours.

You can come to the office any time during regular business hours to drop off documentation.


Office hours: Monday-Friday: 8:00 AM – 4:30 PM (Closed 12 Noon – 1:00 PM)

Appointments to meet with the Assistant Dean of Student Services and the Academic Program Manager can be made at the Undergraduate Student Services office front desk, or by phone at 302-831-8073. Appointments can be face-to-face or by phone. Typical topics discussed by appointment include:

                    • Academic probation, academic challenges, and course work difficulties
                    • Personal challenges or family issues that directly affect your ability to attend classes or complete course work
                    • Late registration
                    • Excused absences
                    • Exploring options regarding majors and minors


Quick questions can be answered via email to Students with very complex questions should call (302) 831-8073 to schedule an appointment. We’ll get back to you within two business days with a thorough answer to your question. When sending us a message, include your full name and student ID number so that we can provide you with information as it applies directly to you.

Extenuating Circumstances

Sometimes, unexpected things get in the way of your academics or continued studies. If you are experiencing unusual circumstances that are impacting your ability to remain enrolled, please call our office at 302- 831-8073. We can either assist you directly or connect you with the people on campus who can assist you.

Generally, the following do not require a meeting with our staff:

Senior Checkout

CHS completes Official Senior Checkouts for all students who are seniors within CHS. We work with each academic department to summarize students’ remaining requirements within the major and outside of the major. Senior Checkouts are automatically completed in the academic year prior to a student’s graduation term (as listed in UDSIS). Our office does not schedule appointments for Senior Checkouts; instead they are automatically sent to students’ email addresses. Students who would like to find out about the status of their Senior Checkout can email the office at

Degree Clearance

No meeting is required in order to verify that you have completed all degree requirements. After you have completed your final semester, we provide confirmation to the Registrar’s Office. Using your Senior Checkout, we verify that you have, in fact completed all of your requirements and are eligible for your degree. There is nothing that you need to do to initiate this process. Once we have confirmed your eligibility, the Registrar’s Office will post your degree to your official transcript and order your diploma. For more information about degree conferral, graduation ceremonies, and diplomas, go to